Contact Us

Get In Touch

Need help with an order, have a product question, or a bulk order inquiry? Our team is here to support you. Please use the form below to send us a message and we’ll get back to you as quickly as possible.

CONTACT US

    Please Include Your
    Order Number

    If you’re contacting us about an order, please include your order number and the email address used at checkout so we can assist you faster.

    For returns, exchanges, or delivery questions, our support team will guide you through the next steps and provide any information you need.

    We aim to respond to all enquiries within 24 hours.

    CONNECT WITH US

    Find us

    You can also reach us directly using the contact details below. Whether you prefer email, phone, or visiting us in person, we’re happy to help. Our team is available during business hours and will respond as soon as possible.
    Email: [email protected]

    USA: (+1) 424 316 1062 Europe: (+353) 091 734029

    421 Brookhurst St, Studio 1160, Anaheim, CA 92804, United States
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    Opening hours
    Monday
    Tuesday
    Wednesday
    Thursday
    Friday

    8am – 6pm 8am – 6pm 8am – 6pm 8am – 6pm 8am – 6pm

    Frequently Asked Questions

    The easiest way to place an order is through our website decamoda.com. When you find the right product, simply select your desired quantity and if applicable, the size, color and any other relevant information.
    If this is a custom sign, details such as door numbers or text should be added to the personalization box.
    You can now click Add To Cart.
    Your shipping costs and any discounts will be displayed on both the cart and checkout page.
    Payment can be made using all major cards or Paypal.
    Once your order has been placed, you will receive an order confirmation via email.

    The easiest way to place a large or bulk order is also through our website decamoda.com. All custom information can be added to the personalization box or sent to us via email. We offer quantity discounts and these are applied automatically. If you have a very large order that you would like to discuss, please contact us.

    At this time, we do not accept orders over the phone. Due to the often custom nature of our products, the safest and most efficient way to order from us is online.
    If you wish to contact us via email to place an order, please do so. However, we will direct you back to the website to make your payment.

    If you require assistance for anything that is not covered on our help page, please email us at [email protected]
    Our email is monitored regularly so we will get back to you the same day or early the following day.